
I tried an experiment: 1) If you move an email to Junk by using "Move Message", and selecting Junk as the new mailbox, you'll get "Move to Junk" as the option for that email in the Junk folder. In response to ShonalL04, Yessss !!! your email. The second option is good for synchronizing with other e-mail clients, especially if you are using Exchange or IMAP protocols. Note: You may need to tap Advanced twice to reach this option.

If the response is helpful, please click " Accept Answer" and upvote it.Apple's stock Mail app makes use of the Junk folder to store all the spam e-mails that you may have received, but as we all know sometimes spam filters are overly aggressive and can wrongfully place proper emails into the spam filter and therefore end up in the Junk folder. Hope above information is helpful to you. For detailed information, please read this article: Default folder is missing in Outlook and Outlook on the web. If you are using Exchange account, the folder's PR_ATTR_HIDDEN property also could cause the issue, please try using MFCMAPI tools to check the settings. Or you can contact the administrator of your mailbox for more help. If you are using IMAP/POP account, please try to check if there is any setting in your mailbox which might cause emails folders to be hidden. If these folders also cannot be seen on your Web Mail:


If you can find these folders on your Web Mail, the issue may be related to the sync between your server and client, please try to reset your folders locally(windows + R>type "outlook.exe /resetfolders">Enter)and check if your issue has any difference. What's the type of your account(POP, IMAP, Exchange)?Ĭould you see your Junk Email folder or Sent Items folder on your Web Mail?
